Complaints & Feedback 

 

Complaints Policy and Procedures

If you have any queries or concerns about your care then please contact us below and we will respond in accordance to our complaints Policy 

You can make a complaint by email, letter or in person to the relevant registered manager using the contact details to the right. All complaints will be acknowledged and investigated in accordance with our complaints policy.

Clinical Governance 

Clinical governance issues are discussed on a weekly basis by the clinical and information management team. All staff are advised to highlight any issues with respective members of staff so that any potential problems are identified and resolved at an early stage and policies put into practice to improve on the way that we deliver clinical care and highlight potential risks.

We have dedicated training sessions per annum for all staff  to ensure statutory training regulations are met. Additional education programmes are implemented as required for new technologies and as part of continuing professional education.

We have a dedicated team which takes the role in clinical governance responsibility including keeping patient information updated. We regularly update internal policies that underpin the clinical and administrative service provided.

Clinical Partnership Ltd

Tel: 01482 908208
Registered Manger: Mrs Holly Hellstrom


Write to:
Mrs Holly Hellstrom 
Clinical Partnership 

Biz Hub 

Melton Court 

Gibson Lane 

Melton 

HU14 3HH

Email: holly@clinicalpartnership.co.uk

Incident & near

  miss report 2017

Incident & near

  miss report 2018